An IOC is deployed within a business in order to enact integrated working between roles in a complex operational environment. For this to be effective a cultural shift needs to take place in order to empower operational transformation by utilising the new physical environment to align people to make best use of the available technology to execute their processes.

People. Process. Technology. Environment. Culture.

If one of these pieces is missing or not functioning effectively the full value of the IOC will never be realised. Many IOC projects focus primarily on the physical environment and technology in a hope that this alone will deliver desired operational transformation. In the short term, this will indeed change the culture and create value, but after the initial burst of enthusiasm most opportunities for long term change are lost.

An IOC Health Check allows Epsis to utilise our extensive practical experience implementing many types of IOC, to independently evaluate the current performance of your IOC against your own desired objectives and those of the wider industry, to identify opportunities for improvement.