Epsis

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Integrated Operation center initiative

Epsis Services Integrated Operation center initiative

The integrated operation center value comes from many incremental performance improvements.

Integrated Operation center projects

Projects can include activities from planning an IOC to implementing and creating processes for sustained success. Dependent on your business goals, we can help and advise you through some or all of these steps. The most crucial part – we utilize our experience from working across multiple IOC projects worldwide in various roles to secure a plan for your success.

Why do we need an Integrated Operation center (IOC)?

An IOC is a physical room where you organize people to work integrated towards the same goal. The need for an IOC often emerges when a business wants to merge control of multiple assets into a central facility, creating a remote operating environment.

In our experience, we can challenge an IOC’s physical environment, making it a virtual one.

Either way, the initiative’s goal remains the same; to tackle the business problems that manifest when working with highly collaborative processes.

Read more about IOC

Method

The method we use in these projects is based on more than 20+ years of experience working within this domain. (read more about our framework) Dependent on the customer’s needs, we use slightly different approaches.

Examples are:
Assessments – for maturity evaluation.
Task analysis – for reallocation of people
Designing physical/virtual areas
Process mapping/ review

Typical outcomes of a IOC project

Holistic project for the whole initiative
Implementation plan and expected business cases
Life cycle management processes
Cyber security and architecture diagrams

References

Experience from 30+ different center initiatives worldwide.
Example: NPV of 51 MUSD after 18 months in operation.

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