The integrated operation center value comes from many incremental performance improvements.
The method we use in these projects is based on more than 20+ years of experience working within this domain. (read more Framework) Dependent on the customer’s needs, we use slightly different approaches.
Assessments – for maturity evaluation.
Task analysis – for reallocation of people
Designing physical/virtual areas
Process mapping/ review
Typical outcomes of a IOC project
Holistic project for the whole initiative
Implementation plan and expected business cases
Life cycle management processes
Cyber security and architecture diagrams
Experience from 30+ different center initiatives worldwide.
Example: NPV of 51 MUSD after 18 months in operation.